You can place your order directly through our website by selecting your desired product, size, and quantity, then proceeding to checkout.
Delivery usually takes 2 to 4 working days in major cities and 4 to 7 working days for other areas in Pakistan.
Yes, Cash on Delivery may be available for selected locations. Our team may contact you for order confirmation before dispatch.
Yes, you can request an exchange within 7 days of delivery, provided the product is unused, unwashed, undamaged, and has original tags and packaging.
Returns are accepted only if you receive a wrong, damaged, or defective item. Please report the issue within 24 to 48 hours of delivery with pictures.
Refunds are only offered in special cases, such as product unavailability after payment or if a verified damaged or wrong item cannot be replaced.
Sale and discounted items are not exchangeable or returnable unless they are damaged or incorrect at the time of delivery.
Once your order is dispatched, tracking details may be shared through SMS, WhatsApp, or email.
Please contact us within 24 to 48 hours of receiving your order. Share your order number, product pictures, and details of the issue.
Yes, slight color variation may occur due to lighting, photography, fabric texture, or screen display settings.
You can request cancellation before your order is dispatched. Once shipped, cancellation may not be possible.
You can contact us through the following details:
Email: Horrumpretpk@gmail.com
Phone/WhatsApp: +92 328 6688663
Address: Royal Chowk, Gujjumata, Lahore
Website: https://horrumpret.com/
Facebook: https://www.facebook.com/horrumpret
Instagram: https://www.instagram.com/horrumpret/